MAKING A COMPLAINT AND APPLYING FOR A REVIEW

This page provides information regarding who has responsibility for the various types of complaint which might arise and where you should address your complaint. It also advises on how the Office of the Police and Crime Commissioner deals with complaints which are its responsibility.

The Review of Complaints dealt with by Suffolk Constabulary listed below provides information on the right to apply for a review where a complaint has been recorded under Schedule 3 of the Police Reform Act 2002. The review will consider whether complaints subject to an investigation by the appropriate authority, or handled otherwise by investigation, were reasonable and proportionate.

Please click on links below for specific details of each of these issues:

COMPLAINTS ABOUT THE POLICE AND CRIME COMMISSIONER (PCC)

LOCAL GOVERNMENT OMBUDSMAN

COMPLAINTS ABOUT THE CHIEF CONSTABLE

COMPLAINTS ABOUT POLICE OFFICERS AND POLICE STAFF

REVIEW OF COMPLAINTS DEALT WITH BY SUFFOLK CONSTABULARY

COMPLAINTS ABOUT POLICE AND CRIME COMMISSIONER’S SUPPORT STAFF

COMPLAINTS ABOUT INDEPENDENT CUSTODY VISITORS

COMPLAINTS ABOUT MEMBERS OF THE AUDIT COMMITTEE

GENERAL INFORMATION: THE OFFICE OF THE PCC COMPLAINTS PROCESS

CODE OF ETHICS

COMMUNITY TRIGGER – ASB Case Review