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Accessibility Statement

This accessibility statement applies to suffolk-pcc.gov.uk. 

This website is run by The Office of the Police and Crime Commissioner for Suffolk. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Many PDFs are not fully accessible to screen reader software

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [provide both details of how to report these issues to your organisation, and contact details for the unit or person responsible for dealing with these reports].

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you as soon as possible.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

[Name of organisation] is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • Non-text content Some figures and images in PDF documents do not have a text alternative (ALT text), or use a blank or generic label like "image" or "unlabelled graphic." This means people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).

  • Image file names as alt text Some images use a file name or a local file path (e.g., a path to a .jpg on a local drive) as their alt text rather than describing the image's function. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).

  • Missing document structure and tags A number of PDFs are not tagged to be accessible by screen readers. This makes it difficult for users of assistive technology to navigate the document's structure. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships).

  • Missing document titles Several critical documents have blank title fields in their document properties. This prevents users from identifying the document's content quickly. This fails WCAG 2.2 success criterion 2.4.2 (Page Titled).

  • Language of the document The default language of several PDF documents has not been set in the document properties. This prevents screen readers from pronouncing words correctly. This fails WCAG 2.2 success criterion 3.1.1 (Language of Page).

What we’re doing to improve accessibility

We will carry out regular reviews of our website content to ensure ongoing accessibility. Working with accessibility specialists, we will make every effort to ensure that all newly added PDF documents are as accessible as possible, and we will explore the feasibility of providing HTML versions in the future.

We will also review and improve the accessibility of legacy documents. However, due to resourcing constraints and the complexity of this work, these improvements will be made gradually. Our review process will continue to cover all required published information, including the accessibility of news stories, videos, PDFs, and Word documents, and we will make corrections where needed.

Whenever we identify, or are informed, that a document does not meet accessibility guidelines, we will provide an accessible version as quickly as possible.

Preparation of this accessibility statement

This statement was prepared on 15 January 2026. It was last reviewed on 15 January 2026.

This website was last tested on 14 January 2026 against the WCAG 2.2 AA standard.

The test was carried out by Bigfork. An automated site-wide test was carried out using SortSite, and a selection of pages were reviewed using a combination of manual checks and the Axe browser extension. The pages tested were:

  • https://suffolk-pcc.gov.uk
  • https://suffolk-pcc.gov.uk/document-library
  • https://suffolk-pcc.gov.uk/news
  • https://suffolk-pcc.gov.uk/contact/contact-your-pcc
  • https://suffolk-pcc.gov.uk/key-info/holding-to-account/hmicfrs-inspections-and-reports
  • https://suffolk-pcc.gov.uk/key-info/holding-to-account/accountability-and-performance-panel
  • https://suffolk-pcc.gov.uk/how-we-help/support-for-victims/specialist-support-for-victims
  • https://suffolk-pcc.gov.uk/priorities/police-and-crime-plan
  • https://spcc.bigfork.dev/assets/documents/2025/09/e3e34f1876/Complaint-and-Professional-Standards-Report-July-2025.pdf

These pages were selected as a combination of popular pages, and those that represent the different types of content available on the website.