The appropriate authority for complaints made against PCCs, and their deputies, is the Police and Crime Panel (PCP). The Police and Crime Panel is responsible for initial recording of complaints and conduct matters and for referring any complaints which allege criminality to the Independent Office for Police Conduct (IOPC). Where complaints do not allege criminality, the panel is responsible for handling and informally resolving these complaints.

The Police and Crime Panel agreed at its meeting on 25 January 2013 to delegate:

to the Chief Executive of the Office for the PCC responsibility for receipt and initial handling and recording of complaints in accordance with Part 2 of the Regulations.
to the Monitoring Officer of Suffolk County Council, responsibility for securing informal resolution of complaints as referred to in Part 4 of the Regulations, and ensuring that suitable material will be made available as public information in relation to complaints about the PCC.
For more detailed information please see the Elected Local Policing Bodies (Complaints and Misconduct) Regulations 2012 and the Home Office Guidance.

If you have a complaint about the Suffolk PCC please make your complaint in writing to the Chief Executive at the following address:

The Office of the Police and Crime Commissioner
Police Headquarters
Martlesham Heath

Or e-mail to:

Or telephone: 01473 78277