COMPLAINTS ABOUT POLICE OFFICERS AND POLICE STAFF
If you wish to make a complaint against a police officer (other than the Chief Constable) or a member of police staff that works for Suffolk Constabulary, there is a dedicated section of the Suffolk Constabulary’s website which includes all the information you need.
If you choose to put your complaint in writing, please try to provide a full account of the incident to:
Professional Standards Department Norfolk and Suffolk Constabularies Jubilee House Falconers Chase Wymondham NR18 0WW
or e-mail psd@norfolk.police.uk or telephone Suffolk Constabulary on 101
Alternatively, you can visit the Independent Office for Police Conduct website or contact them by telephone on 0300 020 0096, or write to them at
Independent Office for Police Conduct PO Box 473 Sale M33 0BW
Or e-mail enquiries@policeconduct.gov.uk
The IOPC is completely independent of the police and is responsible for making sure that complaints against the police are dealt with properly. In certain circumstances, you can appeal to the IOPC if you are not satisfied with the way your complaint has been dealt with by the police.
The Police and Crime Commissioner (PCC) does not deal with complaints about police officers and staff who work for Suffolk Constabulary (apart from the Chief Constable). However the PCC does have a responsibility to monitor, and keep themselves informed of, complaints and misconduct issues relating to police officers and staff. The PCC regularly monitors information about complaints received by Suffolk Constabulary and the lessons learned by the force.