The accessibility statement applies to content published on suffolk-pcc.gov.uk.

This website is run by the Office of the Police and Crime Commissioner for Suffolk. We want as many people as possible to be able to use this website. For example, that means you should be able to:
• zoom in up to 300% without problems
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?
Parts of this website are not fully accessible. For example:
• some images do not have image descriptions
• most older PDF documents are not fully accessible to screen reader software
We will update the statement when issues are fixed or when we expect them to be

Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
• call 01473 782773
• email spcc@suffolk.police.uk
• write to Office of the Police and Crime Commissioner for Suffolk, Police Headquarters, Portal Avenue, Martlesham, Suffolk IP5 3QS.
In line with our service standards, we aim to acknowledge receipt of all letters and emails within two working days from receipt. We’ll consider your request and get back to you as quickly as possible, and within 28 days from the day after receipt.

Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Office of the Police and Crime Commissioner for Suffolk by emailing spcc@suffolk.police.uk.

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility
The Office of the Police and Crime Commissioner for Suffolk is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content
The content listed below is non-accessible for the following reasons.

Disproportionate burden
Some old content, particularly our news which has been migrated from our old website, may not have suitable alt attributes applied to images. We’ve assessed the cost of reviewing this content ad believe that updating this would be a disproportionate burden within the meaning of the accessibility regulations.

Embedded content
Where we embed third party content such as YouTube videos and Google Maps, we rely on software hosted through third-parties and this may come with accessibility issues, for example YouTube does not include a title attribute on its iframe code. We’ve assessed the cost of development to address this and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

Content that is not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website
We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible suffolk-pcc.gov.uk is.

What we’re doing to improve accessibility
We will be undertake to update content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard as soon as possible.

Preparation of this accessibility statement
This statement was published on September 30 2020. It was last reviewed on October 9 2020.