The accessibility statement applies to content published on suffolk-pcc.gov.uk.
This website is run by the Office of the Police and Crime Commissioner for Suffolk. We want as many people as possible to be able to use this website. For example, that means you should be able to: • zoom in up to 300% without problems • navigate most of the website using just a keyboard • navigate most of the website using speech recognition software • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
Tell us if you need information in a different format:
• call 01473 782773 • email spcc@suffolk.police.uk • write to Office of the Police and Crime Commissioner for Suffolk, Police Headquarters, Portal Avenue, Martlesham, Suffolk IP5 3QS.
In your message, include: • the web address (URL) of the content • the web address of the document download • your email address and name • the format you need – for example, plain text, braille, BSL, large print or audio CD.
If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, please contact us.
If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
The Suffolk Police and Crime Commissioner is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
The content listed below is non-accessible for the following reasons: Non-compliance with the accessibility regulations 1. Images on some pages do not always have suitable image descriptions. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content). 2. Some content looks like headings but is not. This makes it difficult for screen reader users to navigate the page. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships). 3. Some pages, links and content have poor colour contrast. This fails WCAG 2.1 success criterion 1.4.1 (Use of Colour). 4. Many documents are in less accessible formats, for example PDF. Non-HTML documents published on or after 23 September 2018 must have an accessible format. 5. WCAG 2.1.1 Keyboard- At 200% and more zoom, the hamburger menu is not accessible using the keyboard. 6. WCAG 2.4.4 Link Purpose (In Context) and WCAG 4.1.2 Name, Role, Value: Links must have discernible text.
Many documents are not accessible in a number of ways including missing text alternatives and missing document structure.
Non-HTML documents published before September 2018 do not need to be accessible – unless users need them to use a service.
In November 2022, suffolk-pcc.gov.uk, by the Cabinet Office conducted an accessibility audit from which many accessibility issues across the website were identified. In February 2023, Michael Oglesby, WP Solutions, conducted an independent audit of the Homepage, various landing pages and some content pages on Suffolk-pcc.gov.uk, from which common accessibility issues across the website were identified. The audit was a manual process and using the axe DevTools 2.1.0 by Deque Systems Inc tools. You can read the Suffolk PCC Accessibility Report (ODT, 5MB).
Following the audits conducted by the Cabinet Office and Michael Oglesby, we are in the process of procuring a new website to ensure we meet the Web Content Accessibility Guidelines version 2.1 AA standard.
This statement was updated on 11 November 2024.
